- What file formats do you accept?
- Raw FASTQ files, gzip-compressed (.fastq.gz), single-end or paired-end.
- Which organisms are supported?
- We are launching with human and mouse. Contact us if you need another organism.
- Can I use the results for diagnosis or clinical decisions?
- No. Our analyses are for research use only and are not intended for diagnostic procedures or clinical decision-making.
- What data can I upload?
- De-identified research data only. Please do not upload identifiable or clinical patient data.
- Which tools do you use?
- The nf-core/rnaseq pipeline (STAR and Salmon), then DESeq2 for differential expression. Exact versions are included in every report.
- How long does an analysis take?
- Turnaround depends on sample count and size. We will state expected turnaround at order time.
- How long do you keep my data?
- You can delete a draft order, together with every file you uploaded for it, yourself from your account at any time. Retention for orders we have processed will be stated in our terms; contact us to request deletion.